
With the customer portal in luxData.web, you can provide simple, centralized, and transparent access to shared data for municipalities, local governments, and other clients. Fast and straightforward data exchange is crucial, especially when service providers and municipalities work together. This is exactly where the customer portal comes in.
As a web-based solution, luxData.web enables location-independent access to infrastructure and operational data via a web browser. No additional installation is required. The integrated customer portal enhances these capabilities with a particularly user-friendly interface, giving municipalities access to relevant information at any time. This creates a unified portal for communication, transparency, and efficient collaboration.
The customer portal is available to every luxData.web licensee and can be activated directly in luxData with just a few clicks. Furthermore, the display can be flexibly customized. The headers and footers of the respective tiles can be individually configured and adapted to the requirements of the respective municipality or organization.
In addition, the customer portal offers various settings for optimal display and use:
- Show count in tile
Displays the number of existing objects, such as light fixtures, control cabinets, or other infrastructure elements, directly within the respective tile. - Group tiles
Ensures a clear and structured display of content within the portal. - Enable user management
Displays an additional “Users” menu item. There, all users in a specific group, including contact details, can be viewed to quickly find contacts and simplify communication between the client and the service provider.
The major advantage of the customer portal is its deliberately simple and intuitive design. This allows not only large organizations but also smaller municipalities and local administrations to access their data with ease. Service providers can use a single platform to create professional, efficient, and location-independent access for all their customers.
With luxData.web and the integrated customer portal, municipalities and service providers alike benefit from:
- centralized access to up-to-date data,
- simplified communication,
- greater transparency in projects and processes,
- efficient data exchange,
- and a modern, user-friendly web solution.
This makes digital collaboration between clients and service providers easier, faster, and more sustainable.